We are seeking a dedicated Collection Executive to join our team in Baghpat, India. This role is perfect for individuals eager to start their career in collections and related fields.
As a Collection Executive, your primary responsibility will be to manage outstanding debt and recover payments from clients. You will communicate with customers via phone and email to remind them of their debts and negotiate payment plans.
Key Responsibilities:
- **Debt Collection**: Contact customers with overdue accounts to seek payment and resolve any issues that may prevent payment.
- **Customer Service**: Provide excellent service while handling sensitive financial situations, ensuring customers feel supported and understood.
- **Record Keeping**: Maintain accurate records of all communications and transactions involved in the collection process.
- **Negotiation**: Effectively negotiate payment terms that align with company policies while accommodating customer needs.
- **Reporting**: Prepare regular reports on collections performance and outstanding debts to provide updates to management.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade and possess strong communication skills in Hindi and/or English. Being detail-oriented with good organizational skills is essential to efficiently manage tasks. A willingness to learn and the ability to work under pressure while maintaining professionalism are crucial. Preference will be given to male candidates. Flexibility in work hours may be necessary to accommodate customer needs.
Experience
0 - 6 Years
No. of Openings
5
Education
12th Pass
Role
Collection Executive
Industry Type
Banking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office