12th Pass Freshers For Collection Agent

Key Responsibilities:

1. Contact customers: Reach out to customers who have outstanding debts to remind them of their payment obligations.

- The collection executive will be responsible for contacting customers via phone calls or emails to discuss their overdue payments.

2. Negotiate payment terms: Negotiate payment plans with customers who are unable to pay the full amount at once.

- This involves discussing with customers to come up with an agreeable payment plan that works for both parties.

3. Update payment records: Keep accurate records of all communication with customers and their payment status.

- It is important for the collection executive to maintain detailed and up-to-date records of all interactions with customers to track progress and ensure timely payments.

4. Report on collection activity: Provide regular updates on collection efforts and results to management.

- The collection executive will need to report on their collection activities, including successes and challenges, to keep management informed.

Required Skills and Expectations:

- Good communication skills: Excellent verbal and written communication skills are essential for effectively discussing payment obligations with customers.

- Negotiation skills: The ability to negotiate payment terms with customers in a fair and empathetic manner is crucial for successful debt collection.

- Attention to detail: A high level of accuracy in maintaining payment records and reporting collection activity is necessary.

- Persistence: A determined and persistent approach to following up with customers and pursuing overdue payments is key to success in this role.

- Basic computer skills: Proficiency in using basic computer programs such as Microsoft Excel and Word is necessary for updating records and reporting collection activity.

• Experience

  0 - 3 Years

• No. of Openings

  21

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Muthoot Microfin Limited ,2nd floor, Above Muthoot Fincorp,Vinayaka building,Hoysala nagara,Hassan.