Client Account Manager

Aryan Imaging And Business Consultant Pvt Ltd

1 - 2 Years
2 Openings
2.0-4.0 Lac/Yr
Pune

Key Skills

Upselling Cross Selling Retain Existing & New Clients Generate New Business Existing Client Financial Forecaster Client Relationship Manager Budget Analyst

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Job Description

We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

Responsibilities

1. Build relationships with key employees among customers

2. Create plans to address clients business needs

3. Advise clients on creating profitable processes

4. Schedule regular meetings with customers to ensure they are satisfied

5. Act as point of contact for complaints and escalate issues as appropriate

6. Help sales team up-sell or cross-sell services and products

7. Ensure both the company and clients adhere to contract terms

8. Study competition to find new ways to retain customers

9. Set sales and revenue targets and work diligently to meet them

10. Collaborate with internal teams (. sales & Marketing, senior management) to address customers needs

Requirements and skills

1. Proven experience as a Client Relations Manager or Relationship Manager

2. Background in customer service; industry knowledge is a plus

3. Experience tracking relevant KPIs (. customer satisfaction)

4. Excellent communication and negotiation skills

5. Problem-solving aptitude

7. Ability to work well with a team

Experience : 1 - 2 Years

No. of Openings : 2

Education : Any Bachelor Degree, Post Graduate Diploma

Role : Client Account Manager

Industry Type : Banking / Financial Services / Stock Broking

Gender : Male

Job Country : India

About Aryan Imaging And Business Consultant Pvt Ltd

Team Aryan is a professional services company which enables businesses to achieve high performance, scalability and laser sharp focus on their key offerings by helping companies offload their operational tasks to them.

With experience of more than 15 years, Team Aryan focusses on customer engagement, back-end operations and customer lifecycle management.

Team Aryan was formed with a vision to ease operations for organizations across industries and works on the philosophy of emotionally bonded, professionally managed and performance oriented company. They truly believe in growing with the success of their clients.