Call Centre Executive jobs in Hyderabad - Caliber Info Services

Call Centre Executive jobs in Hyderabad

Key Skills

Good English Communication Good Listening Skills To Understand American Accent Call Centre BPO Customer Service Customer Care Customer Support Customer Relationship

Education

  • Diploma, Any Bachelor Degree

Job Description

Company : Caliber Info Services

Skills : Good Listening skills in English, basic Computer, browsing skills

Industry : BPO/Call Centre

Category : Call Centre, BPO, Customer Service

Role : Non-Voice Process Associate (Male/Female)

Salary : 10,000 + Incentives + Food

Experience : 0 - 1 Year (freshers also can apply)

Shift : Night shifts(7:00 Pm to 4:00Am)

Qualification : Any Degree

Vacancies : 20+

JOB DESCRIPTION

A US Based Lead Generation Firm, looking for the candidates who are interested to work for International Non-Voice Process. We are offering Huge Incentives and the candidates will get Food benefits from the company. Candidates should be able to handle US Customers with patience. Perfect job for the Candidates who have moderate communication skills and perfect Listening skills. Interested Candidates can apply. Selected candidates will be trained in the process.

Roles & Responsibilities:

Required good listening skills to understand US accent.

Manage inbound/Outbound calls

Handling the calls with automatic dialer with pre-recorded audios

Ability to understand US consumer words and take opt-in and generate the leads

Make sure to reach weekly/Monthly target given by the company

Coordinate with management and follow the script followed by management

Selection Process

Offline Test

HR Round

Manager Round

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