Key Skills
Good English Communication Good Listening Skills To Understand American Accent Call Centre BPO Customer Service Customer Care Customer Support Customer Relationship
Education
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Diploma, Any Bachelor Degree
Job Description
Company : Caliber Info Services
Skills : Good Listening skills in English, basic Computer, browsing skills
Industry : BPO/Call Centre
Category : Call Centre, BPO, Customer Service
Role : Non-Voice Process Associate (Male/Female)
Salary : 10,000 + Incentives + Food
Experience : 0 - 1 Year (freshers also can apply)
Shift : Night shifts(7:00 Pm to 4:00Am)
Qualification : Any Degree
Vacancies : 20+
JOB DESCRIPTION
A US Based Lead Generation Firm, looking for the candidates who are interested to work for International Non-Voice Process. We are offering Huge Incentives and the candidates will get Food benefits from the company. Candidates should be able to handle US Customers with patience. Perfect job for the Candidates who have moderate communication skills and perfect Listening skills. Interested Candidates can apply. Selected candidates will be trained in the process.
Roles & Responsibilities:
Required good listening skills to understand US accent.
Manage inbound/Outbound calls
Handling the calls with automatic dialer with pre-recorded audios
Ability to understand US consumer words and take opt-in and generate the leads
Make sure to reach weekly/Monthly target given by the company
Coordinate with management and follow the script followed by management
Selection Process
Offline Test
HR Round
Manager Round