Business Development Executive

Dishha Staffing Services Pvt Ltd

serve as an influential expert on the client experience/engagement fundamentals

- focus on communication aspect of the clients, review feedback and work out strategies/plan/create holistic solutions to improve the experience

- increase client satisfaction, loyalty and advocacy

- increase net promoter score (nps), client satisfaction (csat), client engagement score (ces)

- analyze patient satisfaction metrics to track and monitor satisfaction/engagement trends. effectively interpret and explain patient experience data to internal stake holders.

- identify gaps/opportunities for service & engagement improvement, and develop and implement recommended action to improve the patient experience.

- make visits to all the units of the organization to understand the service trends, patient experience, and leakages, formulate and implement strategies.

- interaction with internal departments

skills & ability required :-

- excellent communication skills (spoken & written) - language - proficiency in english - strong organization, project management skills - problem-solving, analytical skills and attention to detailing

- ability to multitask and prioritize daily workload

- ability to work independently in a collaborative environment

• Experience

  5 - 10 Years

• No. of Openings

  10

• Education

  M.B.A/PGDM, Any Bachelor Degree

• Role

  Business Development Manager

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office