As a Branch Relationship Manager in Paschim Medinipur, you will play a key role in nurturing and maintaining customer relationships while driving business growth for the branch. Your primary duties will include:
- **Building Customer Relationships**: Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- **Customer Support**: Assist customers in resolving issues and answering inquiries, ensuring a high level of service satisfaction at all times.
- **Sales Target Achievement**: Work towards achieving sales and revenue targets by promoting products and services effectively to clients.
- **Market Research**: Analyze market trends and customer feedback to identify new business opportunities and improve service offerings.
- **Account Management**: Manage client accounts, ensuring all interactions are documented and any changes in customer requirements are promptly addressed.
- **Team Collaboration**: Collaborate with internal teams to ensure clients receive the best possible service and support throughout their customer journey.
For this role, we expect candidates to have:
- A bachelor’s degree in fields such as , , , or a related area, providing a solid foundation for understanding business operations.
- Between 1 to 4 years of experience in customer service or sales, demonstrating a background in nurturing customer relationships and meeting sales goals.
- Strong communication and interpersonal skills to engage effectively with clients and colleagues.
- Proficiency in basic computer applications to manage client records and utilize customer management systems efficiently.
- A proactive attitude with problem-solving abilities to address customer needs swiftly and effectively.
Experience
1 - 4 Years
No. of Openings
12
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Sc, B.Tech/B.E)
Role
Branch Relationship Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata West Bengal