B.A Freshers For Branch Banking Officer

Branch Officer - Job Role & Responsibilities

A Branch Officer is part of the bank’s core operations and customer service team. The role includes both operations + sales support.

📌 Key Responsibilities

1. Customer Service

Handle walk-in customers at the branch

Resolve queries related to accounts, ATM, internet banking, etc.

Maintain high customer satisfaction

2. Account Opening & Documentation

Open Savings & Current Accounts

Verify KYC documents (PAN, Aadhaar, etc.)

Ensure compliance with RBI guidelines

3. Banking Operations

Cash handling (deposit/withdrawal)

Cheque processing & clearing

Maintain daily transaction records

4. Sales & Cross-Selling

Promote banking products (FD, RD, Insurance, Loans, Credit Cards)

Achieve monthly sales targets

Generate leads for new customers

5. Relationship Management

Maintain relationships with existing customers

Upsell products based on customer needs

6. Compliance & Security

Follow bank policies and procedures

Prevent fraud and ensure secure transactions

🎯 Skills Required

Good communication & customer handling

Basic computer knowledge

Sales and persuasion skills

Attention to detail

Problem-solving ability

🎓 Eligibility Criteria

Graduate (any stream)

Age: Usually 21-30 years

Fresher / Experienced both can apply

💰 Salary (Approx)

₹16,000 - ₹20,000/month (entry level)

Incentives + PF + ESI

Career Growth:

Branch Officer → Assistant Manager → Deputy Manager → Branch Manager

HR Contact -

• Experience

  0 - 2 Years

• No. of Openings

  18

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E, LLB)

• Role

  Branch Banking Officer

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata West Bengal