Looking For BPO Telecaller

We are looking for a BPO Telecaller to join our team in Faridabad. The ideal candidate will have 1 to 5 years of experience in a call center environment and should be comfortable working full time from the office.

**Key Responsibilities:**

- **Conduct Outbound Calls:** Reach out to potential customers to promote our products and services. You must communicate clearly and persuasively to engage clients.

- **Handle Inbound Calls:** Answer calls from customers, address their inquiries, and provide assistance where needed to ensure a positive customer experience.

- **Maintain Customer Database:** Accurately enter customer information and update records after each call to keep our databases current and reliable.

- **Follow Up on Leads:** Reach out to leads generated by marketing efforts to nurture and convert them into sales, ensuring timely follow-up for maximum impact.

- **Provide Feedback:** Share insights gained from customer interactions with the team to improve services and strategies continually.

- **Achieve Targets:** Work towards achieving individual and team targets for call quality and sales, meeting the expectations set by management.

**Required Skills and Expectations:**

Candidates should possess excellent verbal communication skills and be able to speak clearly and confidently. A strong ability to listen and understand customer needs is essential. Previous experience in customer service or sales will be advantageous. Candidates must be adaptable, with a positive attitude towards challenges. Basic computer skills and familiarity with CRM software are preferred.

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  BPO Telecaller

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  vatika mindscapes