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Telecalling Jobs

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  • 0 - 1 yrs
  • Female
  • Chatrapati Nagar Nagpur
Telecommunication Convincing Power Tele Marketing Cold Calling
We are looking for a dedicated Telecalling Executive to join our team in Chatrapati Nagar. The ideal candidate is a motivated individual with a passion for helping others and providing excellent customer service. **Key Responsibilities:**- **Conducting Outbound Calls:** Reach out to potential customers to introduce our products and services, effectively communicating their benefits.- **Handling Inbound Calls:** Receive and assist incoming calls from customers, resolving their queries and providing information as needed.- **Maintaining Customer Database:** Update and manage customer information in the database to ensure accuracy and follow up with leads as necessary.- **Generating Leads:** Identify prospective clients and generate leads through conversations, promoting the company's offerings.- **Meeting Sales Targets:** Aim to meet and exceed monthly sales targets set by the management to contribute to the company's growth.- **Providing Feedback:** Share customer insights and feedback with the team to improve service delivery and product offerings.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, with the ability to build rapport with customers over the phone. A pleasant and confident voice is essential for this role. Attention to detail and organizational skills are important for managing customer records. Candidates should be willing to learn and adapt quickly, be goal-oriented, and demonstrate a persistent attitude toward achieving results. Previous experience is not required, making this an excellent opportunity for fresh graduates.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Tele Caller Telecaller Cum Computer Operator Telecalling Customer Care Computer Operator
Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
As a Customer Care Associate located in Thoraipakkam, you will play a key role in ensuring customer satisfaction and providing support for various inquiries. This is a full-time position suitable for those with little to no experience but a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer queries via phone, email, or chat in a friendly and efficient manner to provide accurate information and resolve issues.- **Maintain Customer Records:** Document customer interactions accurately in the system to ensure all information is up-to-date and can be referenced when needed.- **Assist in Problem Resolution:** Identify and troubleshoot customer concerns, offering solutions or escalating issues to the appropriate departments as necessary.- **Follow Up on Customer Feedback:** Engage with customers to gather and understand feedback, ensuring they feel heard and valued, and report this information to enhance services.- **Team Collaboration:** Work closely with team members and supervisors to share knowledge and improve overall customer service processes effectively.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Effective communication skills are essential, enabling clear interaction with customers. A positive attitude and a willingness to learn are important, as you will be adapting to various situations. Basic computer skills and familiarity with customer service software will be advantageous. We look for individuals who are empathetic, patient, and keen to provide excellent service, contributing to a supportive and friendly work environment.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kolkata
Telecalling Field Service Back Office Assistant
There is a No Work from Home,its a Office Work and also No Target Oriented Work.Good Communication and Convincing Skill Require.Basic Computer Knowledge.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Telecommunication Basic Computers Customer Focus Convincing Power Tele Marketing
Key Responsibilities:Outbound & Inbound Calling: Reach out to prospective or existing customers using predefined scripts, and handle incoming queries.Lead Generation & Sales: Promote products, pitch services, and work toward achieving daily, weekly, and monthly targets.Query Resolution: Address customer concerns, answer questions about pricing, and offer effective solutions.Database Maintenance: Update and record all calling outcomes, successful deals, and unsuccessful attempts in CRM software.Follow-Ups: Ensure customer satisfaction and track prospects for future sales closures.
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  • 0 - 1 yrs
  • Thoraipakkam Chennai
Telecalling Telecaller Tamil Telecaller Tamil Voice Process MS Excel Voice Process Outbound Calls
Greeting From Vishakan Placement Service !!!Walkin interview for Fresher Graduate - Tamil Telecaller Bpo@ Thoraipakkam ChennaiProcess; IDFC Personal Loan (Outbound Call Sales) Qualification: Any Graduate/ Arrears candidate also apply/ Degree Drop out (Career gap candidate also apply job)Skills: Average English/ Call Convincing skills/ Lead Generation/ Ms-office/ typing / Computer SkillsFixed salary: 13000 Take-home+ Incentive Job timing: Day-shift 9.30 am- 6.30 pm / Sunday week-off 100% work from office- Direct Office Interview : HR Round- Client Round No of openings: 100 Age Limit: 21-27Work Location: Thuraipakkam OMR chennai Candidate nearby location: thiruvanmiyur,neelangkarai, kottivakkam, Medavakkam,madipakkam,karapakkam,sholinganallur. semmencherry,Perungudi, Taramani omr
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Hiring Telecalling Executive For Barabazar

Excellent Facilities Management

  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Barabazar
Telecalling Problem Solving Telecommunication Voice Process Basic Computers Cold Calling
We are seeking a dedicated Telecalling Executive to join our team in Barabazar. The ideal candidate should have 1 to 7 years of experience and possess excellent communication skills to engage with clients effectively.Key Responsibilities:- **Outbound Calling:** Make calls to prospective customers to promote products or services, capturing their interest and providing detailed information.- **Lead Generation:** Identify potential leads through market research and initial contact, contributing to the sales pipeline.- **Customer Support:** Assist existing customers with queries, ensuring their issues are resolved promptly and satisfactorily.- **Database Management:** Maintain an organized database of customer interactions, updates, and feedback for continuous improvement in communication strategies.Required Skills and Expectations:Candidates must have a graduate degree and demonstrate strong verbal communication skills. A friendly and persuasive demeanor is essential to build rapport with clients. Proficiency in using CRM software for tracking calls and managing customer data is advantageous. A proactive approach to problem-solving and the ability to handle objections effectively will be key to achieving targets. Candidates should be comfortable working in an office environment and be adaptable to a fast-paced atmosphere. Team players who can collaborate and share insights with colleagues will thrive in this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Pune
Telecommunication Outbound Calling Convincing Power Telesales
We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Pune. This is a full-time in-office position suitable for candidates with varying levels of experience, from freshers to those with up to 6 years of experience. Candidates should have completed at least their 12th grade.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential customers to introduce our products or services and generate interest.- **Handling Inbound Queries:** Respond to incoming calls from customers, providing them with the information they need and answering their questions effectively.- **Maintaining Customer Records:** Keep accurate records of calls made and customer interactions in our database to track progress and follow up as necessary.- **Meeting Sales Targets:** Work towards achieving monthly sales targets set by the management to contribute to the companys overall goals.- **Providing Feedback:** Share insights and feedback from customer conversations with the team to help improve services and products.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, enabling them to engage effectively with customers. A basic understanding of sales tactics is preferred but not required. The ideal candidate should be self-motivated, detail-oriented, and capable of working in a fast-paced environment. The ability to handle rejections and maintain a positive attitude is crucial. Familiarity with computers and basic software applications is also necessary for maintaining records and data.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Chennai
Sales Hindi BPO
Position : Telecalling ExecutiveLocation : Ekkaduthangal, Chennaisalary Range : 20000 - 35000(Per month)Shift : 9 am to 6 pm (Mon to Sat) 6 days workingRoles & Responsibilities : Voice process, Hindi, customer interaction, orders, quotation preparation, payment followup.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Velachery Chennai
Communication Interpersonal Skills Technical Skills Telecalling Cold Calling Voice Process Domestic BPO Marketing Communication Microsoft Excel
Job Description :Position: TelecallerExperience: 0-2 YearsJob SummaryWe are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining strong customer relationships. The ideal candidate should possess excellent communication skills and a customer-focused approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain company products and services to customers.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Schedule appointments, meetings, or product demonstrations when required.Maintain accurate records of customer interactions and follow-up activities.Handle customer queries and provide appropriate solutions.Achieve daily, weekly, and monthly call targets.Update customer information in the database/CRM system.Coordinate with internal teams to ensure customer satisfaction.Required SkillsExcellent verbal communication skills in Tamil and English.Good listening and interpersonal skills.Strong convincing and negotiation abilities.Basic computer knowledge and proficiency in MS Office.Ability to work independently and as part of a team.Positive attitude and customer-oriented mindset.Ability to handle pressure and meet targets.
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Interview For Telecaller || B.Sc - Freshers

Stone Edge Properties Private Limited

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Bhubaneswar
Inbound Calls Outbound Calls Record Keeping
We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. The ideal candidate will have a proactive attitude and a willingness to learn, with a strong focus on customer engagement.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential clients and customers to promote our products and services, ensuring a clear presentation of offerings.- **Customer Engagement:** Engage with customers to understand their needs and preferences, providing relevant information to assist them in making informed decisions.- **Record Customer Information:** Maintain accurate records of customer interactions, feedback, and inquiries in our database for future reference.- **Follow Up on Leads:** Systematically follow up on leads generated through various channels to convert prospects into customers.- **Resolve Queries:** Address customer queries and concerns professionally, providing timely and satisfactory solutions to enhance customer experience.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills in order to effectively convey information and engage customers.- **Listening Skills:** Strong listening skills to understand customer needs and provide appropriate solutions.- **Team Player:** Ability to work collaboratively with colleagues and contribute to a positive team environment.- **Computer Proficiency:** Basic knowledge of computer applications for data entry and customer management software.- **Adaptability:** Willingness to learn and adapt to new processes and technologies quickly, with a positive attitude towards feedback and improvement.
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  • Fresher
  • 2.0 Lac/Yr
  • Civil Lines Kanpur
Telecommunication Outbound Calling BPO Sales Basic Computers Tele Marketing Telesales Cold Calling Negotiation Skills
We are seeking a motivated Telecalling Executive to join our team in Civil Lines. This position is ideal for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote products or services, ensuring clear communication and strong interpersonal skills.- **Maintain Customer Records:** Update and manage customer information in the database accurately to ensure efficient follow-ups and service delivery.- **Handle Inquiries:** Respond to customer queries promptly and professionally, providing necessary information to address their needs.- **Promote Offers:** Inform customers about current promotions and offers, encouraging them to take advantage of special deals.- **Gather Feedback:** Collect customer feedback on products and services to help improve business strategies and customer satisfaction.**Required Skills and Expectations:**- **Strong Communication Skills:** You should have excellent verbal communication skills, allowing you to convey information effectively and engage with customers.- **Listening Skills:** The ability to listen actively and understand customer needs is essential for building rapport and trust.- **Basic Computer Skills:** Familiarity with using computers and handling software for data entry is important for maintaining accurate records.- **Positive Attitude:** A friendly and positive demeanor will help in creating a pleasant experience for customers during their interactions.- **Willingness to Learn:** As a fresher, you should be eager to learn and develop your skills in sales and customer service.
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  • Fresher
  • 1.5 Lac/Yr
  • Pune
Telecommunication Voice Process Outbound Calling Convincing Power Customer Focus Tele Marketing Basic Computers
Key Responsibilities:* Make outbound & handle inbound calls* Explain products & generate leads* Follow up with customers regularly* Maintain call records & database* Coordinate with sales & support teams* Handle customer queries professionally Required Skills:* Good communication & convincing skills* Basic computer knowledge* Confidence & positive attitude* Customer handling ability* Target-oriented approach Benefits:* Incentives* Growth opportunities* Training & support* Professional work environment
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Navi Mumbai
Outbound Calling Customer Focus
We are looking for a motivated Telecalling Executive to join our team in Navi Mumbai. In this role, you will be responsible for engaging with potential customers, offering our products, and helping to generate leads. This position is perfect for individuals looking to start their career in sales and customer service.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential clients to inform them about our products and services, and encourage them to make purchases.- **Handle Customer Inquiries:** Respond to customer questions and concerns effectively to ensure a good customer experience.- **Maintain Call Records:** Keep detailed records of calls made, customer interactions, and any follow-up actions to help track progress and improve services.- **Follow Scripts:** Adhere to company scripts to deliver consistent messaging while engaging customers, ensuring critical information is communicated effectively.- **Generate Leads:** Identify and qualify new sales leads based on outgoing calls, which will contribute to the companys growth.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to speak clearly and persuasively over the phone to effectively convey information.- **Basic Computer Skills:** Familiarity with using computers and handling databases to record and analyze information.- **Adaptability:** Ability to adjust to different customer personalities and responses.- **Team Player Attitude:** Willingness to collaborate with team members and contribute to a positive work environment.- **Willingness to Learn:** Open to receiving feedback and enhancing your skills to improve performance. This role is suitable for candidates with 0 to 1 year of experience who are eager to develop their career in telemarketing and sales.
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  • 1 - 3 yrs
  • 4.8 Lac/Yr
  • Delhi
Telecommunication Outbound Calling Convincing Power
We are hiring enthusiastic and confident Telecalling Executives for UniversityTimes . The candidate will be responsible for calling students, explaining educational services, handling inquiries, and generating leads for admissions and counseling.Responsibilities:Call students and parents regarding courses and admissionsExplain university programs and servicesFollow up with interested leadsMaintain call records and update CRMHandle WhatsApp and phone inquiries professionallyCoordinate with the counseling teamRequirements:Good communication skills in Hindi & EnglishBasic computer knowledgeConfident speaking and convincing skillsFreshers and experienced candidates can applyPositive attitude and target-oriented approachJob Details:Job Type: Full-timeLocation: Delhi
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Thrissur
Work From Home Telecalling
We are looking for a dedicated and energetic Telecalling Executive to join our team in Thrissur. This is a part-time work-from-home position specifically for female candidates. Freshers are encouraged to apply, and a minimum educational requirement is a 10th-grade pass.**Key Responsibilities:**- **Making Outbound Calls**: You will connect with potential customers via phone calls to discuss our products and services. Your aim will be to inform them and build interest.- **Providing Information**: Youll explain product details clearly to customers, ensuring they understand features, pricing, and benefits, helping them make informed decisions.- **Handling Customer Queries**: Answer calls from customers with questions or concerns, addressing their issues promptly and professionally to ensure satisfaction.- **Maintaining Records**: Document all calls, interactions, and customer feedback in our database, allowing for better tracking and follow-up.- **Meeting Targets**: Work towards achieving monthly targets set for calls made and leads generated, contributing to overall team success.**Required Skills and Expectations:**- **Communication Skills**: Excellent verbal communication is essential. You should be able to speak clearly and confidently to engage customers effectively.- **Basic Computer Knowledge**: Familiarity with computers and software for maintaining records is needed.- **Time Management**: Ability to manage your working hours efficiently to maximize productivity while working from home.- **Positive Attitude**: A friendly and professional demeanor, coupled with a willingness to learn and adapt, is important for success in this role.
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  • 1 - 6 yrs
  • 0.9 Lac/Yr
  • Nilothi Delhi
Good Communication Skills Outbound Calls Inbound Calls Handling Basic Computer Outbound Calling Telecommunication Negotiation Skills Convincing Power Customer Focus Telesales Basic Computers
We are looking for a dedicated Telecalling Executive to join our team in Nilothi, Delhi. The ideal candidate will have 1 to 6 years of experience in telecalling and must be a female with a minimum education level of 12th pass. This full-time position requires working from the office.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential clients and customers to introduce our services, provide information, and encourage them to make purchases.2. **Handling Inbound Calls**: You will answer incoming calls from customers, addressing their inquiries, resolving any issues, and providing excellent customer service.3. **Maintaining Records**: Accurate documentation is vital. You will keep track of calls, update customer information in our database, and maintain logs of interactions for future reference.4. **Target Achievement**: You will work towards meeting daily and monthly calling targets set by the management while ensuring a high level of customer satisfaction.5. **Providing Feedback**: Regularly report on call trends, customer feedback, and market insights to help improve our services and strategies.Required Skills and Expectations:- Strong communication skills and the ability to speak clearly and confidently.- Basic computer knowledge and familiarity with calling software is preferred.- A positive attitude, resilience, and the ability to handle objections from customers.- Excellent listening skills to understand customer needs and respond appropriately.- A team player who can collaborate effectively with colleagues to achieve goals.
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  • Fresher
  • Female
  • Hommadevanahalli Bangalore
Good Communication Voice Process
As a Telecalling Executive, your main duty will be to communicate with potential customers over the phone, promoting our services and assisting with their inquiries. This role is ideal for freshers looking to gain experience in communication and customer service.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to inform them about our products and services, aiming to create interest and drive sales.- **Respond to Queries:** Address any questions or concerns from customers during calls, providing accurate information to enhance customer satisfaction.- **Maintain Call Records:** Document details of each call, including customer responses and feedback, to keep track of interactions and follow-ups.- **Achieve Target Goals:** Work towards achieving daily or weekly targets set by the management, encouraging a proactive approach to sales and performance.- **Report Feedback:** Share feedback from customers regarding products or services with the team to help improve offerings and customer experience.**Required Skills and Expectations:**- Strong communication skills: You should have the ability to clearly convey information and engage customers in conversation.- Basic computer knowledge: Familiarity with using computers for recording calls and maintaining databases is essential.- Good listening skills: Being attentive to customer needs is crucial for providing effective solutions and building rapport.- Self-motivated attitude: A proactive approach to achieving goals and maintaining a positive mindset is expected.- Female candidates only: This role is exclusively open to female applicants. This position offers an excellent opportunity to develop your communication skills and gain valuable work experience while working from the comfort of your home.
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  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Sushant Golf City Lucknow
Basic Computers
As a Telecalling Executive, you will play a crucial role in connecting with potential clients and promoting our products and services. You will be responsible for executing telephonic outreach and maintaining relationships with customers.**Key Responsibilities:**- **Customer Outreach:** Make outbound calls to potential customers to introduce our services, gather information, and promote the benefits they offer.- **Lead Generation:** Identify and qualify leads by engaging with prospects, understanding their needs, and recording their interest for follow-up.- **Follow-Up Calls:** Conduct follow-up calls to previous leads and customers to assess their interest and update them on new offerings or promotions.- **Data Management:** Maintain accurate records of calls made, customer interactions, and follow-up actions in the database to ensure seamless communication.- **Feedback Collection:** Gather feedback from customers regarding their experiences and suggestions to help improve our services.- **Collaboration:** Work closely with the sales and marketing teams to align efforts, share insights, and achieve overall business targets.**Required Skills and Expectations:**- Strong verbal communication skills are essential to effectively convey information and engage with customers.- Prior experience in telecalling or customer service is preferred, but not mandatory for candidates with a keen willingness to learn.- Must be comfortable working in a full-time office environment and be able to follow a structured schedule.- A background in B.A, B.C.A, B.B.A, or I.C.W.A is necessary, indicating familiarity with business concepts.- A proactive attitude and the ability to handle rejection positively will be crucial for success in this role. - Excellent organizational skills to manage multiple calls and tasks efficiently.
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Telecaller (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Ambattur Industrial Estate Chennai
Telecalling Executive Telugu Tele Caller Malayalam Telecaller Outbound Calls
Immediate Hiring - Telecallers (Appointment Booking) TreoSSS HR Consultancy is looking for enthusiastic Telecallers to join our growing team! If you have good communication skills and are looking for a great opportunity to start or grow your career, this role is for you. Position: Telecaller - Appointment Booking Location: Ambattur, Chennai Working Hours: 9:30 AM - 7:00 PM 6 Days Working 1 Rotational Week Off Who Can Apply? Freshers and Experienced candidates 12th Pass / Any Graduate Languages: Tamil / Telugu Key Responsibilities: Make outbound calls to customers Explain services briefly Book appointments for the sales team Follow up and confirm appointments Maintain call records Required Skills: Good communication skills (Tamil / Telugu) Basic computer knowledge Convincing and customer-handling skills No Sales No Marketing Only Appointment Booking
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  • 3 - 8 yrs
  • 4.3 Lac/Yr
  • Ambattur Chennai
Telesales Executive Tele Counselor Educational Counsellor Student Counsellor Telecalling Executive Telecaller Executive BPO Sales Direct Sales Insurance Sales Educational Sales Tele Caller
As a Tele Caller, you will play a vital role in communicating with potential clients and customers to promote our services and products. Your primary responsibility is to engage with leads and provide them with information to enhance sales opportunities. **Key Responsibilities:**- **Making Calls:** Engage with potential customers through outbound calls to introduce the companys services and products, ensuring a clear communication of key benefits.- **Customer Engagement:** Build rapport with potential clients to understand their needs and requirements as well as answer any queries they may have about the services offered.- **Lead Generation:** Identify and qualify potential leads, ensuring that valuable information is captured effectively for future follow-up.- **Follow-ups:** Conduct regular follow-up calls to nurture leads and maintain customer relationships to encourage repeat business.- **Data Management:** Accurately record all interactions with customers in the CRM system, ensuring that all information is up to date for the sales team.- **Feedback Collection:** Gather customer feedback about our products and services to help the company make informed decisions for improvements.**Required Skills and Expectations:**The ideal candidate should have at least 3 to 8 years of experience in telecalling or a related field. Strong verbal communication skills, with the ability to convey information clearly and persuasively, are essential. Candidates should also possess good listening skills and a friendly demeanor to foster positive customer interactions. A basic understanding of CRM systems, along with the ability to handle rejection with resilience, is expected. A degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E will be advantageous.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
CUSTOMER CARE ASSOCIATEJob TitleTamil and Malayalam Speaking Candidates Telesales Lead Generation ChennaiLocationChennaiProcessPersonal Loan Sales Lead GenerationShift Timing9.30 AM to 6.30 PMWeek OffSunday FixedEligibilityFreshers and Experienced Candidates WelcomeJob RoleCalling customers and generating leads for Personal Loan salesExplaining product details clearly to customersMaintaining daily call records and follow upsAchieving daily and monthly targetsSalary DetailsTamil ProcessNumber of Openings 100Option 13000 In Hand Plus Incentives 17kMalayalam ProcessNumber of Openings 5015000 In Hand Plus Incentives+ 22,000Required SkillsGood communication in Tamil or MalayalamBasic computer knowledgeTarget oriented mindsetImmediate joiners preferredInterview LocationChennaiInterested candidates can apply immediately
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12th Pass Freshers For Telecaller

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Tele Caller Telecalling Executive Telecaller Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.
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Telecaller

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Nashik
Telecalling Telecaller Telecalling Executive
1. Communication & Lead GenerationConduct outbound calls to potential customers using provided call lists and scripts to generate interest in our products or services.Handle inbound calls from prospective clients and provide information about the company's offerings.Qualify leads by asking targeted questions to assess the customer's needs and purchasing capacity.Accurately schedule meetings, demonstrations, or appointments for the field sales or senior sales team.2. Customer Service & Relationship ManagementMaintain a professional, friendly, and courteous manner during all phone interactions.Follow up on previous customer inquiries, warm leads, or prior contact attempts.Address customer doubts and manage basic objections effectively and professionally.Escalate complex customer issues or technical queries to the appropriate department.3. Data Management & ReportingAccurately record all call information, outcomes, and detailed customer feedback into the CRM system or database.Maintain and update call lists and customer contact information regularly.Meet or exceed daily/weekly targets for call volume, lead qualification, and appointment setting.Prepare daily reports summarizing call activity and lead status for the team supervisor. Qualifications & RequirementsEssentialEducation: High school diploma or equivalent qualification.Experience: 6 months to 2 years of experience in a telecalling, telesales, call center, or customer service role.Communication: Excellent verbal communication skills in [Specify language, e.g., English, Hindi, Regional language] with a clear and professional phone voice.Technical: Basic proficiency with computer systems and data entry.DesirableExperience working with a Customer Relationship Management (CRM) software like Salesforce, HubSpot, or similar.Proven track record of achieving sales or lead generation targets. Key Skills & AttributesPersuasion & Resilience: Ability to handle rejection professionally and maintain motivation.Active Listening: Capability to listen carefully to customer needs and tailor the pitch accordingly.Punctuality & Reliability: Strong time management and adherence to shift schedules.Target-Oriented: A drive to meet and exceed daily and weekly performance metric
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Telecalling Tele Caller Customer Care Assistant
I. Position SummaryThe Telecaller will be the primary voice of the company, responsible for making outbound calls to generate leads, close sales, or conduct surveys, and simultaneously handling inbound calls to address customer inquiries, process orders, and resolve basic service issues. Success in this role requires a professional, energetic, and goal-oriented demeanor.II. Key ResponsibilitiesA. Sales & Lead Generation (Outbound)Lead Contact: Initiate outbound calls to prospective clients using pre-defined call lists or databases.Product Pitch: Clearly and persuasively communicate product features, benefits, and pricing to potential customers.Sales Target: Meet and exceed daily, weekly, and monthly sales quotas and activity metrics (e.g., calls made, leads qualified, sales closed).Appointment Setting: Qualify leads and schedule appointments for the sales team where appropriate.Market Feedback: Collect and record information regarding customer needs, market trends, and competitor activities.B. Customer Service & Support (Inbound/Outbound)Inquiry Handling: Professionally answer incoming calls from customers regarding product information, service status, order placement, or account details.Issue Resolution: Diagnose and resolve basic customer complaints or technical issues, escalating complex problems to the appropriate department (e.g., Technical Support, Management).Order Processing: Accurately process customer orders, applications, and requests for service or product adjustments.Customer Retention: Follow up with existing customers to ensure satisfaction, inform them of new promotions, and encourage repeat business.Database Management: Maintain and update customer information in the CRM system accurately and promptly.;
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