Join our team as a BPO Manager in Bandhwari Village, Gurgaon. As a BPO Manager, you will be responsible for overseeing a team of customer service representatives, ensuring that they meet performance goals and deliver exceptional service to customers. Your key responsibilities will include managing daily operations, monitoring team performance, providing training and feedback, and resolving escalated customer issues.
To excel in this role, you must have strong communication and leadership skills, as well as the ability to motivate and coach team members to achieve their targets. A 10th pass qualification is required for this part-time position, which allows you to work from the comfort of your own home. We are looking for dedicated individuals who are eager to learn and grow in a fast-paced BPO environment.