BPO Executive jobs in Guindy (Chennai) - Alladin marketing private limited

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  • Job View 75 Views
  • Applicants Less than 5 Applicants
  • 2021-08-24 2022-02-24

Job Description

Greetings from Alladin marketing private limited

Alladin marketing private limited is seeking a motivated and passionate person to join us as a Customer Service Associate. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you.

Interested Candidates can contact

HR Abhinaya -

Please call only if you have excellent English communication

If call not answered please try again.

We have the following openings at Alladin marketing private limited .Please find the details below

Designation - Retention in Forex trading (Minimum 2+ years experience) and telecaller(minimum 6 month experience to 1 year experience)

Shift timings - Day shift

Office location: No.74,New no 124,Balaji Towers Manickam Lane, Mount Road, Guindy,Chennai-600032

What we are looking for

1. Looking for Immediate Joiners Only

2. Fluent in English communication is Mandatory

3.Any Arts and science and Engineering Graduate can apply

4. Should have all the documents

5. Should be ready to join immediately

Desired Candidate Profile

1. Excellent English communication skills.

2. Excellent logical reasoning.

3. Candidate should be able to handle queries via calls.

Roles and Responsibilities

1. Servicing a portfolio of clients in the Forex marketplace by reporting trends and providing general market information to clients.

2. Contacting clients to provide general market updates.

3. Utilizing retention strategies to maximize client satisfaction

4.. Gathering information about the customer complaints.

5. Developing aggressive retention strategies based on customer feedback.

6. Building positive relationship with customers and business associates.

7. Minimum 2+ experience.

8. Excellent customer service skills.

9.In- depth knowledge of sales and marketing

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

10

Qualification

Any Bachelor Degree

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