Alladin marketing private limited

Guindy, Chennai

Greetings from Alladin marketing private limitedAlladin marketing private limited is seeking a motivated and passionate person to join us as a Customer Service Associate. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you.Interested Candidates can contact HR Abhinaya -Please call only if you have excellent English communicationIf call not answered please try again.We have the following openings at Alladin marketing private limited .Please find the details below Designation - Retention in Forex trading (Minimum 2+ years experience) and telecaller(minimum 6 month experience to 1 year experience) Shift timings - Day shift Office location: No.74,New no 124,Balaji Towers Manickam Lane, Mount Road, Guindy,Chennai-600032What we are looking for1. Looking for Immediate Joiners Only2. Fluent in English communication is Mandatory3.Any Arts and science and Engineering Graduate can apply4. Should have all the documents5. Should be ready to join immediatelyDesired Candidate Profile1. Excellent English communication skills.2. Excellent logical reasoning.3. Candidate should be able to handle queries via calls.Roles and Responsibilities1. Servicing a portfolio of clients in the Forex marketplace by reporting trends and providing general market information to clients.2. Contacting clients to provide general market updates.3. Utilizing retention strategies to maximize client satisfaction4.. Gathering information about the customer complaints.5. Developing aggressive retention strategies based on customer feedback.6. Building positive relationship with customers and business associates.7. Minimum 2+ experience.8. Excellent customer service skills.9.In- depth knowledge of sales and marketing