Back Office Coordinator

Hashtag Infosystem Private Limited

0 - 6 Years
10 Openings
3.5 - 6.0 Lac/Yr
Posted 12 days ago
Face-to-Face interview
Surat

Key Skills

Microsoft Excel Microsoft Word Customer Service Typing Skills Coordination Skills

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Job Description

Location: Surat, Gujarat

Experience: Fresher Can Apply

Qualification: Min Bachelors degree

Timing: 11:30 AM to 9:30 PM (6 Days a Week)

Skills and Requirements:

Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint.

Fluent English Speaking is Mandatory.

Good Communication Skills.

High-level written and verbal communication skills.

Roles & Responsibilities:

Develop and maintain customer service standards, policies, and procedures.

To update and prepare summary incident reports on critical/complex/Major incidents suitable for internal and external management review.

Working response through phone-calls or e-mails.

To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed.

Maintain / Update Weekly report.

Experience
0 - 6 Years
No. of Openings
10
Education
Any Bachelor Degree, Post Graduate Diploma
Role
Back Office Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1/405, Bhaya Street, Nanpura, Surat - 395001

About Hashtag Infosystem Private Limited

Hashtag Infosystem is a professional services company from Surat, India. We design and build websites, provide internet marketing solutions and help businesses create their brand. Our Team works closely with your organization to develop a business that is consistent with the history of your company and at the same time competent with today's technology.