(a) on-field support –
§ appointment and onboarding of new client or dealers in rudrapur, uttarakhand.
§ visit client stores as per plan to drive plan sale attachment and address issues pertaining to sales increase
§ conduct training (offline and online) and skills gap analyses to identify areas of client or partner sales staff improvement
§ coordinate with sales staff individual and store manager for daily, monthly and quarterly targets and related incentives and schemes for the month / quarter
§ ensure availability of physical and digital educational material (. product catalogue, marketing material, plan price list etc) at client store locations
§ collect feedback from market, client managers/sales staff on prevailing market trends, brand programs, competitor offering, training courses and address area of improvement
§ developing in-depth knowledge of customer products and services preferences to make suitable recommendations based on customers' needs and preferences for any improvement in training and marketing materials
§ report on impact of training programs (. sales achieved) and maintain updated records of training calendar, marketing material deployed and incentive/scheme costs
(b) off-field support –
§ calling the client sales team to inform on their daily, weekly, monthly target and build sales rapport
§ ensuring defined sale targets are met by client sales team and incentives are being paid and credited on regular basis
§ handling the sales team queries pertaining to sales/incentives/any other transaction, customer complaint (already registered at support) on timely basis and providing timely updates on the same.
§ identify the error (if any) in incentive payout, updating and informing correct bank account details to widecare accounts team for proper credit of the incentives
§ updating store managers area wise and their correct contact details in google sheet store master
§ any other important update/detail as per work