WideCare Pvt Ltd

Mumbai, Maharashtra

Job Description Install, maintain, and repair all brands models smart and non-smart television equipment and related systems Diagnose and troubleshoot technical issues with television equipment Conduct regular inspections and preventative maintenance on television equipment Stay up-to-date with the latest advancements in television technology and equipment Collaborate with other technicians and departments to ensure seamless operations Provide technical support and training to other staff members as needed Ensure compliance with safety regulations and protocols Keep accurate records of all maintenance and repairs performed on television equipmentSkills:- Proficiency in using diagnostic tools and equipment for troubleshooting and repairing television sets Ability to interpret technical drawings, schematics, and manuals for television sets Working knowledge of various television brands and models, as well as common faults and solutionsRequirements:- High school diploma or equivalent certification in electronics or related field Minimum 3 of years of experience in television repair or maintenance Good communication skills and ability to explain technical issues to customers in a clear and concise manner Strong attention to detail and ability to work efficiently under pressure Job Location Andheri East, Mumbai Maharashtra Qualification 10th pass or more Experience Minimum 3 years in TV/LED Repair Language Hindi, Marathi, English (other language shall be good) Valid driver's license and reliable transportation for on-site repairs and installations

HR related activitiesSupports department by screening, testing, and interviewing applicants.Provide HR related administrative support to all departmentsOrganize, compile, update company personnel records and documentationManage and update HR databases with different information such as new hires, terminations, attendance, leaves, holidays, warnings, job postingsHelp in payroll management, preparation and paymentPrepare, manage and store paperwork for HR policies and proceduresAnswer employees questions and provide requested informationMaintain schedule and coordinate calendar activitiesAssist seniors in posting job ads on careers pages and processing received resumesAnswer telephone calls and provide needed informationCreate reports for senior managementHelp organize and manage new employee orientation, on-boarding, and training programsAdmin related ActivitiesAnswering telephone calls, responding to queries, and replying to emails.Keep a check on the office maintenance staff for regular cleanlinessPreparing housekeeping expense reports and budgets.Managing office required supplies and ordering new supplies as needed (stationery, utilities etc.)Systematically filing important company documentsForwarding all correspondence, such as letters and packages, to staff members.Hiring /maintaining contact records of brands/ IT for asset maintenance/repair or replace of damaged office equipment.Travel management of seniors in the office by booking tickets and coordinating schedules and travel itinerariesPrinting related materials, proof reading, price negotiations etc.Onboard vendors/partners for departments as per the requirements

(A) On-field Support Appointment and Onboarding of new Client or Dealers in Rudrapur, Uttarakhand. Visit Client stores as per plan to drive plan sale attachment and address issues pertaining to sales increase Conduct training (Offline and Online) and skills gap analyses to identify areas of Client or Partner Sales staff improvement Coordinate with sales staff individual and store manager for Daily, Monthly and Quarterly targets and related incentives and schemes for the month / quarter Ensure availability of physical and digital educational material (e.g. product catalogue, marketing material, plan price list etc) at client store locations Collect feedback from market, client managers/sales staff on prevailing market trends, brand programs, competitor offering, training courses and address area of improvement Developing in-depth knowledge of customer products and services preferences to make suitable recommendations based on customers' needs and preferences for any improvement in training and marketing materials Report on impact of training programs (e.g. sales achieved) and maintain updated records of training calendar, marketing material deployed and incentive/scheme costs(B) Off-field Support Calling the client sales team to inform on their daily, weekly, monthly target and build sales rapport Ensuring defined sale targets are met by Client sales team and incentives are being paid and credited on regular basis Handling the sales team queries pertaining to sales/incentives/any other transaction, customer complaint (already registered at support) on timely basis and providing timely updates on the same. Identify the error (if any) in incentive payout, updating and informing correct bank account details to WideCare accounts team for proper credit of the incentives Updating store managers area wise and their correct contact details in Google sheet Store Master Any other important update/detail as per work