Area Operation Manager for Fleet & Heavy Machinery Industry

ABS International

Responsible for providing leadership to the operations team and executing operations within budgeted costs and timelines for in Uttar Pradesh, NCR, Bihar, Jharkhand, Madhya Pradesh, and Chhattisgarh region, while maintaining requisite quality standards and positive client relationship

Key Responsibilities:

# Key Result Areas Activities

Operations Manage day-to-day operations of the allocated region and maintain quality procedures and standards of both SML and the client

Verify the monthly budget prepared by the Assistant Operations Manager

Ensure all operations are executed within the allocated budget and timeframe

Prepare and submit Budget vs Actual comparison sheet for the previous month before preparing the budget for the current month

Ensure assets are available with minimum breakdowns

Monitor that all log sheets are verified by client and submitted to Operations Head Office within the timeframe

Ensure all the mandatory documents related to crane, manpower, trailers, other assets required by state or client are available and submitted in time to relevant stakeholder

for verification

2

Billing Ensure accurate and timely submission of invoicing documents post deployment of asset at site until demobilization

Timely submission of deployment certificate, along with first day logsheet to operations team at Head office for mobilization billing

Perform regular follow-ups for a month with client for delayed payment

3 Customer Ensure high customer satisfaction level

4

People Ensure operations team has adequate support and opportunity for training and development

Assign targets and KPIs to the operations team, manage annual appraisal and provide feedback

# Category Key Performance Indicators

1 Operations Planned vs Actual Work start date

Breakdown days (claimed by client)

On Time submission of billing documents

2 Quality Asset breakdown %

Client complaints (operations related)

3

Cost Budget vs Ac

Experience : 7 - 13 Years

No. of Openings : 4

Education : M.B.A/PGDM

Role : Area Operation Manager

Industry Type : Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

Gender : Male

Job Country : India