As an Airport Ticketing Staff, you will be responsible for assisting passengers with ticketing and check-in processes at the airport in Ghaziabad, India. This role involves handling ticket sales, reservations, and providing excellent customer service to ensure a smooth travel experience for passengers.
Key responsibilities include processing ticket sales for flights, assisting passengers with check-in procedures, answering queries related to flight schedules and fares, ensuring compliance with airline regulations and safety protocols, and resolving any customer service issues or complaints in a professional manner. Additionally, you will be required to work efficiently and accurately in a fast-paced environment to meet the demands of the airport.
The ideal candidate will have a minimum educational qualification of 12th pass, with excellent communication skills and a customer-centric approach. Prior experience in a customer service role or airline industry is a plus but not mandatory. Candidates must be detail-oriented, organized, and able to work well under pressure. Flexibility in working hours and a willingness to learn and adapt to the dynamic airport environment are essential for this role.