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Airport Terminal Services Agent Job Vacancies in Patna

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
As an Airport Terminal Services Agent, your primary role is to ensure that passengers have a smooth and pleasant experience at the airport. You will be responsible for various tasks that are vital to airport operations. **Key Responsibilities:**- **Passenger Check-In Assistance:** Help passengers check in for their flights by verifying their tickets and issuing boarding passes, ensuring they have all necessary information for a hassle-free journey.- **Baggage Handling:** Manage and track checked baggage, ensuring it is loaded onto the correct flights and assisting passengers with any baggage-related inquiries.- **Customer Service:** Provide excellent customer service by answering questions, resolving issues, and guiding passengers through airport procedures and services.- **Flight Information Management:** Keep passengers updated with real-time flight information, including delays and gate changes, ensuring smooth communication.- **Security Procedures Support:** Assist in the implementation of security protocols, screening processes, and ensuring that all passengers adhere to safety regulations.- **Collaboration with Team Members:** Work closely with other airport staff, airlines, and ground services to ensure a seamless operational flow.To excel in this role, you should possess strong communication skills and demonstrate a high level of customer service. Being proactive and attentive to detail is essential. You should be able to work well under pressure and handle various situations calmly. A positive attitude, along with the ability to work in a team environment, is crucial for success in a busy airport setting. Candidates should have completed at least the 12th grade and be willing to learn quickly in dynamic situations.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking a dedicated Airport Terminal Services Agent in Patna, India. This role is ideal for individuals looking to start their career in the aviation industry, requiring minimal experience and a passion for customer service.As an Airport Terminal Services Agent, your responsibilities will include:- **Customer Assistance**: You will greet and assist passengers with check-in, baggage handling, and provide information about flights and airport services. Your friendly demeanor will help ensure a positive travel experience.- **Check-In Process**: You will manage the check-in counter, processing passengers tickets and luggage efficiently while adhering to safety and security policies.- **Problem Solving**: If issues arise, such as flight delays or cancellations, you will communicate effectively with passengers, offering solutions and alternatives to ensure customer satisfaction.- **Collaboration**: You will work closely with airline staff, security, and other airport services to maintain smooth operations and assist with any emergencies or special requests.To succeed in this role, you should have strong communication skills and be comfortable interacting with diverse groups of people. A good understanding of customer service principles is essential. You must be detail-oriented, able to follow procedures, and maintain a calm demeanor under pressure. Being reliable and punctual is crucial, as the airport environment can be busy and fast-paced. A 10th-grade education is required, and you should be ready to work full-time from the office.
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Cargo Loader Loading Supervisor Ramp Supervisor
We have vacant of 50 Airport Terminal Services Agent Jobs in Kolkata, Patna, Ranchi, Darjeeling, Kalimpong, meghalaya, Agartala, Aurangabad, Koch Bihar, Kharagpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Cargo Loader, Loading Supervisor, Ramp Supervisor etc.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Baggage Handling Lost and Found Procedures Safety Regulations Passenger Assistance Gate Operations Aircraft Marshalling Security Procedures Time Management Flight Check-in Baggage Claim Communication Skills Conflict Resolution Emergency Response Problem Solving Teamwork Customer Service Computer Skills Boarding Procedures Multitasking Attention to Detail
As an Airport Terminal Services Agent, you will be responsible for various tasks related to passenger services at the airport terminal. Your key responsibilities will include baggage handling, ensuring lost and found procedures are followed, adhering to safety regulations, providing assistance to passengers, assisting with gate operations, and marshalling aircraft. You will also be in charge of security procedures, managing flight check-ins, handling baggage claims, and communicating effectively with passengers and colleagues. Additionally, you will be required to resolve conflicts, respond to emergencies, solve problems efficiently, work well in a team, provide excellent customer service, demonstrate good computer skills, follow boarding procedures, multitask effectively, pay attention to detail, and manage your time efficiently. No previous experience is required for this role, but a minimum education of 10th pass is necessary. This is a full-time position based in Patna, where you will be working from the office.
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