Airport Terminal Services Agent (Freshers) Lucknow

We are looking for a dedicated Airport Terminal Services Agent in Lucknow, India. This role is ideal for individuals with a passion for customer service and an interest in the aviation industry.

Key Responsibilities:

1. **Check-In Assistance**: Help passengers with check-in procedures, including ticketing and baggage handling, ensuring a smooth and efficient process.

2. **Customer Support**: Provide excellent customer service by answering queries, addressing concerns, and assisting with any travel-related issues.

3. **Flight Information Management**: Communicate flight information clearly to passengers, including delays or changes, to keep them informed throughout their journey.

4. **Safety and Security**: Ensure all safety and security procedures are followed diligently to maintain a secure environment for passengers and staff.

5. **Team Collaboration**: Work closely with team members and other departments to deliver a high standard of service and support daily airport operations.

Required Skills and Expectations:

Candidates should have a high school diploma or equivalent and possess strong communication skills in English and Hindi. A friendly and customer-focused attitude is essential, along with the ability to work under pressure in a fast-paced environment. Attention to detail and problem-solving skills are crucial for successfully handling passenger inquiries and ensuring safety protocols are met. Flexibility in working hours is expected, given the nature of airport operations. Experience in customer service is a plus, but not mandatory.

• Experience

  0 - 2 Years

• No. of Openings

  870

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab