Interview For Airport Terminal Services Agent || 12th Pass - Freshers

Join our team as an Airport Terminal Services Agent in Delhi. You will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport.

Key Responsibilities:

1. **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a high level of customer satisfaction and support.

2. **Bag Handling:** Manage luggage and cargo by tagging and routing them correctly to ensure safe and timely delivery.

3. **Check-in Processes:** Conduct check-in procedures using our systems, verifying passenger details and issuing boarding passes.

4. **Safety and Security:** Ensure compliance with airport safety regulations and assist in maintaining security protocols during passenger processing.

5. **Communication:** Efficiently communicate with passengers and team members to relay important information regarding flight status and boarding procedures.

Required Skills and Expectations:

Candidates must have completed at least the 12th grade and possess good communication skills in English and Hindi. A friendly and approachable demeanor is essential for working with diverse passengers. Strong attention to detail and the ability to handle stressful situations are required, as is a willingness to work in shifts, including weekends and holidays. Flexibility in adapting to changing tasks and priorities is crucial to succeed in this dynamic environment. Prior experience in customer service is an advantage but not mandatory; we welcome fresh talent eager to learn.

• Experience

  0 - 2 Years

• No. of Openings

  870

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab