As an Airport Terminal Services Agent in Dehradun, India, you will play a crucial role in ensuring smooth operations at the airport. You will assist passengers and help manage various tasks from check-in to boarding.
Key Responsibilities:
1. Passenger Check-in: You will help passengers with the check-in process, ensuring they have all necessary documents and guiding them through the procedure.
2. Baggage Handling: You will assist with baggage drop-off and pick-up, ensuring that luggage is properly tagged and loaded onto the correct flights.
3. Customer Support: You will address passenger queries and concerns, providing timely and accurate information about flights, services, and other travel-related issues.
4. Boarding Assistance: You will facilitate the boarding process by checking boarding passes and ensuring that all passengers comply with safety regulations.
5. Coordination with Ground Staff: You will work closely with other airport staff to ensure timely departures and manage any delays or issues that arise.
Required Skills and Expectations:
Candidates should have completed at least the 12th grade and have effective communication and interpersonal skills. You should be comfortable working in a fast-paced environment and be able to handle stressful situations calmly. A strong commitment to customer service is essential, as you will represent the airport and the airline. You should be a team player, willing to collaborate with colleagues to provide excellent service. Prior work experience is not mandatory, but a positive attitude and eagerness to learn are highly valued.
Experience
0 - 2 Years
No. of Openings
970
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab