Join a dynamic team as an Airport Terminal Services Agent in Chandigarh, India. This role is perfect for individuals looking to start their career in the aviation industry. You will play a crucial part in ensuring smooth airport operations and enhance the travel experience for passengers.
Key Responsibilities:
- **Passenger Check-in**: Assist travelers with check-in procedures, ensuring all documentation is correct and guiding them through the process efficiently.
- **Baggage Handling**: Manage passenger luggage, ensuring proper tagging and tracking from check-in to loading onto the aircraft.
- **Customer Assistance**: Provide support and information to passengers regarding flights, boarding gates, and airport facilities, addressing any inquiries with professionalism.
- **Boarding Process**: Oversee the boarding of passengers, ensuring everyone boards in an orderly manner and that flight schedules are adhered to.
- **Safety Compliance**: Follow safety protocols and ensure adherence to airport regulations, contributing to a secure environment for travelers and staff.
Required Skills and Expectations:
Candidates should possess excellent communication skills to interact effectively with passengers and colleagues. A positive attitude and a friendly demeanor are crucial for providing outstanding customer service. Basic computer skills are necessary for handling check-in systems and managing passenger information. Adaptability and a readiness to work in a fast-paced environment are essential, along with the ability to handle challenging situations calmly. A high school education is required, and previous experience in customer service is a plus, but not mandatory.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab