As an Airport Representative, you will be the face of our company at the airport, assisting travelers and ensuring a smooth journey for them. Your primary role will be to provide excellent service and support to passengers.
**Key Responsibilities:**
- **Customer Assistance:** Greet passengers at the airport and assist them with their queries and concerns, ensuring they feel welcome and supported.
- **Check-In Support:** Help passengers with the check-in process, including ticket verification and baggage handling, to ensure they are ready for their flights.
- **Information Dissemination:** Provide timely information about flight schedules, boarding times, and gate changes to keep passengers informed.
- **Problem Resolution:** Address any issues that may arise, such as delays or lost luggage, and liaise with relevant departments to resolve them effectively.
- **Safety and Security Awareness:** Ensure adherence to airport safety protocols and assist in maintaining a secure environment for all passengers.
**Required Skills and Expectations:**
- **Customer Service Orientation:** You should have a friendly attitude and a strong desire to help others, making every traveler's experience pleasant.
- **Communication Skills:** Clear and effective communication is essential, both in person and through phone or email.
- **Team Player:** Collaborating with colleagues and other airport staff is crucial for smooth operations.
- **Basic Computer Skills:** Familiarity with using computers for check-in systems and basic information queries will be beneficial.
- **Adaptability:** The ability to work in a fast-paced environment and handle unexpected situations calmly is highly valued.
If you are eager to start your career in the travel industry and enjoy working with people, we encourage you to apply.
Experience
0 - 1 Years
No. of Openings
53
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata