As an Airport Representative in Asansol, India, you will be the first point of contact for travelers at the airport. Your role involves assisting customers and ensuring they have a pleasant experience while traveling.
Key Responsibilities:
1. Customer Assistance: Greet and assist passengers with their inquiries, providing information on flight schedules, boarding procedures, and airport facilities.
2. Check-In Support: Help travelers during the check-in process, ensuring they complete necessary documentation and understand boarding requirements.
3. Problem Resolution: Address any issues that arise, such as flight delays or cancellations, by providing solutions and support to passengers.
4. Coordination: Work closely with airline staff and ground services to ensure smooth operations and timely communication related to flights and passenger needs.
5. Safety and Security: Ensure that all safety and security protocols are followed, checking identification and ensuring a safe environment for all travelers.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact effectively with passengers from diverse backgrounds. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for handling check-ins and solving problems efficiently. Having basic knowledge of airline operations or prior experience in customer service is a plus, but not mandatory. Since this position requires working full-time from the office at the airport, candidates should be comfortable working in a busy environment.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata