an airport passenger service associate, also known as an airline customer service agent, has many responsibilities, including:
check-in: assist passengers with check-in procedures, verify travel documents, and provide boarding passes
luggage: check in luggage, weigh carry-on luggage, and ensure it is properly labeled
announcements: make announcements about flight delays, gate changes, and other flight information
passenger assistance: help passengers with special needs, mobility issues, or unaccompanied children
security: direct passengers through security and departures, and ask security questions
customer service: answer passenger questions, handle customer complaints, and provide flight information
boarding: escort passengers to the boarding gate, check boarding passes at the departure gate, and call passengers to board the plane
connecting flights: help passengers find connecting flight gates
safety and security: follow safety and security measures
computerized records: update computerized records and use equipment like scanners
Experience
0 - 2 Years
No. of Openings
50
Education
B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Secondary School, Vocational Course
Role
Airport Passenger Service Associate
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C-5,3rd floor, shivaji marg, Vishal enclave, opposite to metro pillar no. 418 rajouri garden, delhi