Airport Passenger Service Associate Graduate Jobs in Delhi

An airport passenger service associate, also known as an airline customer service agent, has many responsibilities, including: Check-in: Assist passengers with check-in procedures, verify travel documents, and provide boarding passes Luggage: Check in luggage, weigh carry-on luggage, and ensure it is properly labeled Announcements: Make announcements about flight delays, gate changes, and other flight information Passenger assistance: Help passengers with special needs, mobility issues, or unaccompanied children Security: Direct passengers through security and departures, and ask security questions Customer service: Answer passenger questions, handle customer complaints, and provide flight information Boarding: Escort passengers to the boarding gate, check boarding passes at the departure gate, and call passengers to board the plane Connecting flights: Help passengers find connecting flight gates Safety and security: Follow safety and security measures Computerized records: Update computerized records and use equipment like scanners