As an Airport Operation Staff member, your main goal will be to support the smooth functioning of airport services, ensuring everything runs efficiently. You will be responsible for various tasks, often working from home.
Key Responsibilities:
- Customer Assistance: Help passengers with their queries and concerns regarding flights and services. Your friendly support will improve the travel experience for passengers.
- Check-in Support: Assist in guiding customers during the check-in process. You will help ensure passengers know their flight details and have the necessary documents ready.
- Flight Information Management: Keep track of flight schedules and updates. Accurate information helps passengers stay informed about any changes in their travel plans.
- Communication: Coordinate with airline staff and ground services to resolve issues quickly. Good communication ensures everyone is on the same page in keeping operations smooth.
- Data Entry and Record Keeping: Maintain accurate records of all passenger interactions and services provided. This helps in maintaining high service standards and for reporting purposes.
Required Skills and Expectations:
- Candidates should have completed at least the 10th grade and have a basic understanding of airport operations.
- Strong communication skills are essential for interacting with passengers and team members clearly and effectively.
- A customer-oriented mindset is crucial to ensure that you provide excellent service to passengers at all times.
- Basic computer proficiency will help you manage information and perform duties efficiently.
- Being a team player is important, as you will collaborate with various staff to maintain smooth operations.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airport Operation Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata