Airport Guest Relationship Executive - Full Time - Freshers

As an Airport Guest Relationship Executive, you will be the first point of contact for travelers at the airport. Your role is to ensure all guests have a pleasant and seamless experience from check-in to boarding.

Key Responsibilities:

1. **Guest Assistance:** Provide friendly and efficient support to guests, answering their queries and guiding them through airport services.

2. **Information Sharing:** Communicate important flight information, such as departures and arrivals, to help passengers stay informed.

3. **Problem Resolution:** Address guest complaints or issues promptly, ensuring they feel valued and respected while working towards a solution.

4. **Service Promotion:** Educate guests about airport facilities, services, and any special promotions or packages available, enhancing their overall experience.

5. **Collaboration:** Work closely with airline staff and other airport personnel to coordinate efforts and ensure the smooth transit of guests.

Required Skills and Expectations:

Candidates should have a friendly personality and excellent communication skills to engage with a diverse range of customers. A proactive approach to problem-solving is important for quickly addressing passenger concerns. Attention to detail and the ability to work in a fast-paced environment are essential, especially during peak travel times. A commitment to customer service is crucial, as you will be representing the airport and its services directly to guests. Freshers are welcome, and a minimum educational qualification of 12th grade is required.

• Experience

  Fresher

• No. of Openings

  45

• Education

  12th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 26 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, Accommodation

• Face Interview Location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020