Airport Guest Relationship Executive - Full Time - Freshers

As an Airport Guest Relationship Executive in Kolkata, your primary role is to ensure a positive experience for every guest by providing top-notch customer service. This full-time position is open to freshers who have completed their 12th grade.

**Key Responsibilities:**

- **Welcome Guests:** Greet all guests with warmth and friendliness as soon as they arrive, making them feel valued and comfortable.

- **Assist with Inquiries:** Answer guests' questions and provide information about airport services, flight details, and facilities in a clear and helpful manner.

- **Handle Complaints:** Listen to guest concerns and resolve any issues promptly, ensuring a satisfactory solution to maintain high guest satisfaction.

- **Facilitate Services:** Coordinate with various airport departments to arrange services such as transportation, lounge access, or special assistance for guests with needs.

- **Maintain Records:** Keep accurate records of guest interactions and feedback to help improve services and enhance the overall guest experience.

**Required Skills and Expectations:**

Candidates should possess excellent communication skills in both English and local languages, allowing them to engage effectively with diverse guests. A positive attitude and strong interpersonal skills are vital for creating friendly interactions. Being detail-oriented and organized will help in managing guest requests efficiently. The ability to work in a fast-paced environment is important, as you will be handling multiple tasks at once while staying calm under pressure. Flexibility in working hours is also expected, as airport operations run on varied schedules.

• Experience

  Fresher

• No. of Openings

  45

• Education

  12th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 26 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, Accommodation

• Face Interview Location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020