Airport Guest Relationship Executive (Freshers) Kolkata

As an Airport Guest Relationship Executive, you will be the first point of contact for guests arriving at the airport, ensuring they have a pleasant experience. Your main responsibilities will include:

- **Welcoming Guests:** Greet arriving passengers warmly and guide them through the airport process, helping them feel comfortable and valued.

- **Providing Information:** Offer clear and accurate information about flights, airport services, and local attractions to enhance guest experiences.

- **Assisting with Check-In:** Support guests with the check-in process, answering any queries they may have and ensuring timely boarding assistance.

- **Handling Complaints:** Actively listen to guests' concerns and complaints, providing solutions or escalating issues to management when necessary.

- **Coordinating with Teams:** Work closely with other airport staff, including security and ground crew, to ensure a smooth flow of operations and guest services.

- **Maintaining Cleanliness:** Ensure that your work area is clean and organized to create a professional environment for guests.

To be successful in this role, you should have strong communication skills and a friendly demeanor. Previous experience is not required, but you should be eager to learn and adapt to a fast-paced environment. A minimum education of 10th grade is required. Additionally, you should be able to work flexible hours, including weekends and holidays. A positive attitude and a great willingness to help guests are essential for this position.

• Experience

  0 - 1 Years

• No. of Openings

  58

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata