We are seeking enthusiastic individuals to join our team as Airport Guest Relationship Executives. This is an excellent opportunity for freshers to start a career in customer service within the aviation industry.
Key Responsibilities include:
1. **Guest Assistance**: Greet and welcome passengers at the airport, ensuring a friendly and positive experience as they arrive and depart.
2. **Information Provision**: Provide accurate information about flight schedules, baggage handling, airport services, and other relevant details to guests.
3. **Problem Resolution**: Address guest inquiries and concerns promptly, working to resolve any issues that may arise during their airport experience.
4. **Coordination with Staff**: Collaborate with airlines and airport staff to ensure seamless service and effective communication regarding guest needs.
5. **Feedback Collection**: Gather passenger feedback and suggestions to improve service quality and enhance guest satisfaction.
Required skills and expectations:
Candidates should possess strong communication skills, with the ability to engage positively with a diverse range of individuals. A friendly demeanor and a proactive approach to customer service are essential. Freshers should demonstrate a willingness to learn and adapt in a fast-paced environment. Basic knowledge of airport operations will be an advantage, although not mandatory. Candidates must have completed at least 10th grade and should be available for full-time work at our Jhargram office. A commitment to providing exceptional guest experiences is crucial for success in this role.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata