Airport Guest Relationship Executive Jobs For Freshers - Howrah

As an Airport Guest Relationship Executive in Howrah, India, you will play a vital role in ensuring travelers have a pleasant and memorable experience at the airport. Your friendly and professional demeanor will help foster positive relationships with guests.

Key Responsibilities:

1. **Guest Assistance**: Greet and assist travelers with check-in processes, provide information on flight schedules, and answer any queries they might have about airport facilities or services.

2. **Problem Resolution**: Address any concerns or complaints from guests and work to resolve them promptly, ensuring their comfort and satisfaction.

3. **Communication**: Maintain clear communication with airline staff and other airport personnel to ensure smooth operations and timely updates for guests.

4. **Customer Feedback**: Collect feedback from travelers regarding their experience and report this information to management to help improve services.

5. **Safety Awareness**: Uphold airport safety and security procedures to ensure a safe environment for all guests.

Required Skills and Expectations:

Candidates should have a minimum of a 10th-grade education and possess excellent interpersonal skills. You should be approachable, patient, and able to communicate effectively with people from different backgrounds. Basic knowledge of travel-related processes and customer service skills will be beneficial. A positive attitude and willingness to work as part of a team are essential for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata