Face-to-Face For Airport Guest Relationship Executive Jobs (Freshers)

As an Airport Guest Relationship Executive, you will play a vital role in enhancing the travel experience for guests at the airport. Your main focus will be on providing excellent customer service and ensuring that all visitors feel welcome and supported throughout their journey.

**Key Responsibilities:**

- **Greeting Guests:** You will warmly welcome passengers as they arrive at the airport, ensuring they feel valued and comfortable.

- **Assisting with Inquiries:** Respond to guests' questions and concerns, providing accurate information about flights, airport services, and facilities to help them navigate the airport smoothly.

- **Handling Complaints:** Address and resolve any issues or complaints that guests may have, maintaining a positive attitude while ensuring satisfaction.

- **Coordinating Services:** Collaborate with other airport staff and services to arrange transportation, luggage handling, and any special requests made by guests.

- **Promoting Airport Services:** Inform guests about various amenities available within the airport, such as lounges, shops, and dining options, enhancing their overall experience.

**Required Skills and Expectations:**

- Strong communication skills are essential for effectively interacting with guests and colleagues.

- A friendly and approachable demeanor is important for creating a welcoming atmosphere.

- Basic problem-solving skills will help you address guest concerns efficiently.

- A willingness to work in a fast-paced environment and adapt to changing situations is necessary.

- Basic computer skills are useful for accessing information and managing guest interactions.

This role is ideal for freshers with a 10th pass education, seeking to kick-start their career in customer service within the airport setting.

• Experience

  Fresher

• No. of Openings

  57

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata