As an Airport Guest Relationship Executive, you will be responsible for ensuring a positive experience for travelers at the airport, providing assistance and information to enhance their journey.
Your key responsibilities will include welcoming and greeting guests upon arrival, offering them support and guidance throughout their travels. You will answer queries about flight information, airport services, and local attractions to ensure that guests feel informed and comfortable.
You will also assist passengers with check-in processes and provide help with their luggage. Collaborating with airline staff and other airport personnel is essential to help resolve any issues quickly and effectively, ensuring a smooth experience for all passengers.
Additionally, you will gather feedback from guests to improve services and report any concerns to management. This role requires excellent communication skills to connect with diverse individuals and maintain a friendly and approachable demeanor at all times.
To be successful in this position, you should have a positive attitude and the ability to work in a fast-paced environment. Good problem-solving skills are important so you can tackle unexpected situations efficiently. Being a reliable team player is essential since you will work closely with colleagues and airline staff to provide the best service possible. A minimum of completing the 10th grade is required, and prior experience is not necessary, making this a great opportunity for entry-level candidates interested in the hospitality and travel industry.
Experience
0 - 1 Years
No. of Openings
76
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata