Airport Guest Relationship Executive Fresher

As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.

**Key Responsibilities:**

- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.

- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.

- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.

- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.

- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.

- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.

**Required Skills and Expectations:**

Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.

Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata