- assisting passengers: airport ground staff members are responsible for providing assistance to passengers during check-in, boarding, and disembarkation. they help passengers with luggage, provide information about flight schedules, and ensure a smooth and pleasant travel experience.
- ensuring safety and security: airport ground staff must ensure that safety and security protocols are followed at all times. they conduct security screenings, monitor passenger behavior, and report any suspicious activities to the appropriate authorities.
- handling baggage: airport ground staff are responsible for handling baggage, including loading and unloading luggage onto and off of aircraft. they also tag luggage correctly and ensure that it reaches the correct destination.
- maintaining cleanliness: airport ground staff are required to maintain cleanliness in their work area, including the terminal, gates, and aircraft. they must ensure that all areas are tidy and free from debris or hazards.
- providing customer service: airport ground staff must possess excellent customer service skills to assist passengers with any inquiries or issues they may have. they must be friendly, approachable, and able to handle stressful situations with professionalism.
required skills:
1. excellent communication skills
2. ability to work in a fast-paced environment
3. strong attention to detail
4. customer service-oriented
5. ability to work well in a team
6. physically fit and able to lift heavy luggage
7. knowledge of airport operations and procedures
8. flexibility to work in shifts and on weekends.
Experience
0 - 5 Years
No. of Openings
885
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office