- responsibilities:
1. assist passengers during check-in and boarding process: help passengers with the check-in process, assist with luggage and boarding, and ensure a smooth transition from the airport terminal to the aircraft.
2. handle customer inquiries and provide necessary information: respond to passenger queries, provide information about flight schedules, delays, and other general airport-related information.
3. ensure safety and security procedures are followed: monitor and enforce safety regulations, conduct security checks, and assist in emergency situations.
4. coordinate with other ground staff for efficient operations: collaborate with team members to ensure seamless operations, coordinate with baggage handlers, maintenance crews, and other airport personnel.
5. maintain cleanliness and orderliness in the airport premises: keep the airport terminal areas clean, organize seating areas, and assist in maintaining a pleasant environment for passengers.
- required skills and expectations:
1. excellent communication and customer service skills: ability to interact with passengers in a professional and courteous manner.
2. strong attention to detail: ability to follow safety procedures accurately and ensure compliance with airport regulations.
3. team player: willingness to collaborate with colleagues and work towards common goals.
4. physical fitness: ability to lift and maneuver luggage, stand for long periods, and handle physically demanding tasks.
5. adaptability: ready to work in a fast-paced environment with changing priorities and schedules.
Experience
0 - 5 Years
No. of Openings
954
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office