- assist passengers during check-in and boarding processes: as an airport ground staff, you will be responsible for helping passengers check-in for their flights and assisting them during the boarding process to ensure a smooth experience for all travelers.
- handle baggage and cargo: you will be required to handle and manage the baggage and cargo of passengers, ensuring that all luggage is safely loaded and unloaded from the aircraft.
- provide excellent customer service: your role will involve interacting with passengers and providing them with exceptional customer service, addressing any inquiries or concerns they may have in a professional and friendly manner.
- ensure safety and security: as part of the ground staff team, it is essential to adhere to all safety and security protocols to guarantee the well-being of passengers, crew, and airport personnel.
- collaborate with other team members: working in a team environment is crucial in this role, requiring effective communication and cooperation with other ground staff members to ensure efficient operations at the airport.
skills and expectations:
- strong communication skills: ability to effectively communicate with passengers and team members to provide assistance and information.
- attention to detail: being meticulous in handling baggage, cargo, and passenger check-in processes.
- ability to work in a fast-paced environment: capable of working efficiently under pressure and in a dynamic airport environment.
- customer service orientation: a focus on delivering excellent customer service to provide a positive experience for passengers.
- willingness to follow safety and security procedures: commitment to ensuring the safety and security of all airport operations.
Experience
0 - 5 Years
No. of Openings
951
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office