We are looking for dedicated and motivated Airport Ground Staff to join our team in Ultadanga. The ideal candidate will assist with various airport operations, ensuring a smooth and efficient travel experience for passengers.
Key Responsibilities:
- Passenger Check-in: Assist passengers with the check-in process, ensuring their documents are in order and providing boarding passes and luggage tags.
- Flight Information: Provide accurate information about flight schedules, delays, and cancellations to passengers, keeping them informed throughout their journey.
- Baggage Handling: Help manage luggage at the check-in counter and baggage claim areas, ensuring safe and efficient handling of passenger bags.
- Customer Service: Address passenger inquiries and concerns with a friendly and helpful attitude, ensuring a positive experience at the airport.
- Collaboration with Airlines: Work closely with airline representatives and security staff to coordinate the smooth operation of boarding and disembarking processes.
Required Skills and Expectations:
- Education: A minimum educational qualification of 12th pass is required.
- Communication Skills: Strong verbal communication skills are essential for assisting passengers and collaborating with team members effectively.
- Teamwork: Ability to work well in a team environment is important, as airport operations require close coordination with various departments.
- Customer Focus: A friendly and service-oriented mindset is crucial for addressing passenger needs and ensuring a pleasant airport experience.
- Adaptability: Must be flexible and able to manage stress in a fast-paced environment, with the ability to handle unexpected situations calmly.
This is a full-time position based in an office environment, ideal for individuals seeking entry-level opportunities in the aviation sector.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
20 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, Health Insurance, ESI, Food/Meals, Two-way Cab
Face Interview Location
Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054