Job Description

We are looking for dedicated and motivated Airport Ground Staff to join our team in Ultadanga. The ideal candidate will assist with various airport operations, ensuring a smooth and efficient travel experience for passengers.

Key Responsibilities:

- Passenger Check-in: Assist passengers with the check-in process, ensuring their documents are in order and providing boarding passes and luggage tags.

- Flight Information: Provide accurate information about flight schedules, delays, and cancellations to passengers, keeping them informed throughout their journey.

- Baggage Handling: Help manage luggage at the check-in counter and baggage claim areas, ensuring safe and efficient handling of passenger bags.

- Customer Service: Address passenger inquiries and concerns with a friendly and helpful attitude, ensuring a positive experience at the airport.

- Collaboration with Airlines: Work closely with airline representatives and security staff to coordinate the smooth operation of boarding and disembarking processes.

Required Skills and Expectations:

- Education: A minimum educational qualification of 12th pass is required.

- Communication Skills: Strong verbal communication skills are essential for assisting passengers and collaborating with team members effectively.

- Teamwork: Ability to work well in a team environment is important, as airport operations require close coordination with various departments.

- Customer Focus: A friendly and service-oriented mindset is crucial for addressing passenger needs and ensuring a pleasant airport experience.

- Adaptability: Must be flexible and able to manage stress in a fast-paced environment, with the ability to handle unexpected situations calmly.

This is a full-time position based in an office environment, ideal for individuals seeking entry-level opportunities in the aviation sector.
  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    20 - 29 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, PF, Health Insurance, ESI, Food/Meals, Two-way Cab

  • Face Interview Location

    Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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