As an Airport Ground Staff member based in Siliguri, your role is vital in ensuring smooth airline operations and passenger satisfaction. You will be the face of the airline, assisting travelers and managing various ground services.
**Key Responsibilities:**
- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying travel documents, issuing boarding passes, and ensuring luggage is tagged correctly.
- **Baggage Handling:** Assist in the loading and unloading of baggage, ensuring that all luggage is handled with care and delivered to the correct flight.
- **Customer Support:** Provide information and assistance to travelers regarding flight schedules, gate changes, and general inquiries to enhance their travel experience.
- **Safety and Security Checks:** Conduct security screenings of luggage and ensure the area complies with safety regulations, maintaining a safe environment for both passengers and staff.
- **Coordination with Other Departments:** Work closely with airlines, security personnel, and other ground staff to ensure timely, efficient service, facilitating smooth operations at the airport.
**Required Skills and Expectations:**
- You should have at least completed your 10th grade, with a keen interest in working in a fast-paced environment.
- Good communication skills are essential, as you will interact with passengers and colleagues regularly.
- Ability to work in a team and handle stressful situations calmly, ensuring the safety and satisfaction of all travelers.
- A commitment to providing excellent customer service and a professional attitude are crucial traits for this role.
This position is suitable for entry-level candidates, offering a chance to grow in the aviation industry.
Experience
0 - 1 Years
No. of Openings
76
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata