Job Description

We are seeking enthusiastic Airport Ground Staff in Shillong, India. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment. This is a full-time office position suitable for candidates with 0 to 2 years of experience.

Key Responsibilities:

- **Passenger Assistance**: Greet and assist passengers throughout their airport experience, helping with check-in, boarding, and any inquiries they may have.

- **Baggage Handling**: Ensure the safe and efficient loading, unloading, and transfer of passenger baggage, maintaining accuracy in tracking lost or misplaced items.

- **Ticket Checking**: Verify passenger tickets and travel documents at various points in the airport to ensure compliance with airline and airport security regulations.

- **Customer Service**: Provide excellent customer service by addressing passenger concerns, resolving issues, and ensuring a pleasant and smooth travel experience.

- **Coordination with Airlines**: Work alongside airline staff to manage flight schedules, delays, and any other operational challenges, ensuring timely communication and action.

Required Skills and Expectations:

Candidates must have completed their 12th grade and possess good communication skills to interact effectively with passengers. A friendly demeanor and the ability to work under pressure are essential. Prior experience in customer service is an advantage but not mandatory. Candidates should be ready to work in shifts, including weekends and holidays, and must demonstrate strong teamwork and organizational abilities.
  • Experience

    0 - 2 Years

  • No. of Openings

    150

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127

About Go Star Aviation

Go Star Aviation trains aspiring professionals for Air Hostess, Cabin Crew, and Ground Staff careers with industry-focused training and placement support.
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