As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your main responsibilities will include:
- Passenger Assistance: Help passengers during check-in, boarding, and disembarkation, ensuring they have all the information they need for a pleasant travel experience.
- Baggage Handling: Manage luggage loading and unloading from the aircraft, ensuring that all baggage is handled carefully and delivered to the correct passengers.
- Check-in Services: Operate check-in counters, verifying passenger documents and issuing boarding passes while maintaining a friendly and efficient environment.
- Customer Service: Address passenger queries and concerns, providing timely and accurate information to enhance their journey.
- Safety and Security Compliance: Follow airport safety and security regulations to ensure the safety of passengers, staff, and aircraft.
To excel in this role, you should possess strong communication skills to interact effectively with passengers and colleagues. Basic problem-solving abilities will help you resolve issues that may arise during operations. A friendly demeanor and a positive attitude are essential for providing excellent customer service. You should be able to work in a team and adapt to fast-paced environments. Since the educational requirement is a 10th pass, a willingness to learn and grow within the aviation industry will be a significant advantage. Flexibility in working hours is important, as shifts may include weekends and holidays.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata