Job Description

As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your main responsibilities will include:

- Passenger Assistance: Help passengers during check-in, boarding, and disembarkation, ensuring they have all the information they need for a pleasant travel experience.

- Baggage Handling: Manage luggage loading and unloading from the aircraft, ensuring that all baggage is handled carefully and delivered to the correct passengers.

- Check-in Services: Operate check-in counters, verifying passenger documents and issuing boarding passes while maintaining a friendly and efficient environment.

- Customer Service: Address passenger queries and concerns, providing timely and accurate information to enhance their journey.

- Safety and Security Compliance: Follow airport safety and security regulations to ensure the safety of passengers, staff, and aircraft.

To excel in this role, you should possess strong communication skills to interact effectively with passengers and colleagues. Basic problem-solving abilities will help you resolve issues that may arise during operations. A friendly demeanor and a positive attitude are essential for providing excellent customer service. You should be able to work in a team and adapt to fast-paced environments. Since the educational requirement is a 10th pass, a willingness to learn and grow within the aviation industry will be a significant advantage. Flexibility in working hours is important, as shifts may include weekends and holidays.
  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, ESI, Food/Meals, Accommodation

  • Face Interview Location

    kolkata

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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