We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.
Key Responsibilities:
- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.
- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.
- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.
- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.
- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.
Required Skills and Expectations:
Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.