As an Airport Ground Staff member, you will play a vital role in ensuring a smooth airport experience for passengers. This position requires you to work directly at the airport, providing customers with assistance and support.
**Key Responsibilities:**
- **Passenger Check-In Assistance:** Help passengers with the check-in process by verifying their tickets and identification, ensuring a hassle-free start to their journey.
- **Baggage Handling:** Manage luggage, ensuring it is safely loaded and unloaded from the aircraft. This includes guiding passengers on baggage policies and tracking lost luggage.
- **Customer Service Support:** Address passenger inquiries and concerns, providing helpful information about flights, airport facilities, and travel regulations.
- **Safety Compliance:** Follow all safety and security protocols while performing your duties to ensure the safety of passengers and airport staff.
- **Coordination with Airlines:** Work closely with airline staff and other ground personnel to ensure timely departures and communicate any delays or changes to passengers.
**Required Skills and Expectations:**
You should possess strong communication skills to interact effectively with passengers and colleagues. An ability to work in a fast-paced and sometimes stressful environment is necessary. Teamwork is essential, as you will collaborate with other staff to ensure efficient operations. A positive attitude and willingness to assist others will be highly valued. Additionally, being punctual and dependable is crucial for maintaining smooth airport operations. Though no experience is needed, a willingness to learn is important.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata