We are looking for a Ground Staff Executive in Digboi Oil Town, Tinsukia, to assist with day-to-day operations. This full-time role is ideal for recent 12th pass graduates with little to no work experience.
Key responsibilities include:
1. **Passenger Assistance**: Greet and assist passengers at the terminal, ensuring a smooth check-in process and addressing any inquiries about flight schedules or baggage.
2. **Baggage Handling**: Safely manage and track luggage, ensuring it is loaded and unloaded properly during arrivals and departures.
3. **Customer Service**: Provide exceptional service by responding to customer needs and complaints, ensuring a pleasant experience for all travelers.
4. **Coordination with Teams**: Work closely with the operations and maintenance teams to ensure that all ground operations run efficiently and safely.
5. **Documentation**: Assist in managing necessary paperwork related to flight operations and passenger details, ensuring all information is accurate and up-to-date.
Required skills and expectations include:
- Strong communication skills to interact effectively with passengers and team members.
- A friendly demeanor and a helpful attitude to create a welcoming atmosphere.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Basic problem-solving skills to handle customer issues and provide quick resolutions.
- Willingness to learn and adapt to the demands of the role, showcasing dedication and professionalism.
Experience
0 - 1 Years
No. of Openings
153
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR*-8724913485 HR REKHARANI SINGHA