As an Airport Ground Staff member, you will play a crucial role in ensuring that airport operations run smoothly. Your responsibilities will include:
- Passenger Service: Assist travelers with check-in, boarding, and luggage handling to provide a pleasant experience.
- Baggage Handling: Safely manage baggage loading and unloading on aircraft while ensuring that all items are handled with care.
- Customer Support: Answer queries and provide information about flights, services, and airport procedures to enhance customer satisfaction.
- Ticket and Document Verification: Check passenger tickets and travel documents to ensure compliance with airline policies and regulations.
- Safety and Security Checks: Conduct safety inspections and follow security protocols to maintain a safe environment for passengers and staff.
- Coordination with Airlines: Communicate effectively with airline personnel to ensure timely and efficient operations.
To thrive in this role, candidates should possess:
- Communication Skills: Ability to clearly convey information and assist passengers effectively.
- Teamwork: Willingness to work collaboratively with colleagues and various departments within the airport.
- Attention to Detail: Ensure accuracy in all tasks, especially when handling tickets, baggage, and security checks.
- Problem-Solving Abilities: Capability to address passenger issues and emergencies calmly and efficiently.
- Adaptability: Flexibility to work in a fast-paced environment with changing schedules.
Candidates should be a minimum of 10th-grade pass and have 0 to 1 year of experience in customer service or related fields. A positive attitude and a commitment to providing excellent customer service are essential.
Experience
0 - 1 Years
No. of Openings
40
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA