As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your responsibilities will include:
- **Check-in Assistance**: Help passengers with check-in procedures, including issuing boarding passes and luggage tags, to ensure a hassle-free travel experience.
- **Baggage Handling**: Assist in loading and unloading luggage from aircraft, ensuring that all bags are handled carefully and delivered to the correct destination.
- **Customer Service**: Provide excellent service to passengers by answering their questions, resolving issues, and offering support, which helps create a positive atmosphere at the airport.
- **Ticket Verification**: Check passenger tickets and identification to confirm correct boarding and ensure security procedures are followed.
- **Coordination with Aircrew**: Work closely with flight crews to communicate any passenger needs and relay any vital information, contributing to efficient flight operations.
- **Emergency Response**: Be prepared to follow emergency protocols and assist passengers in case of any safety situations, ensuring their safety and comfort.
For this role, candidates should meet the following expectations:
- A minimum of 10th-grade education is required to ensure basic literacy and understanding.
- Previous experience in the airport or customer service is a plus but not mandatory, making this position suitable for freshers.
- Strong communication skills to interact effectively with passengers and team members.
- Ability to work in a fast-paced, team-oriented environment, being adaptable and reliable.
- A professional attitude and appearance are essential to represent the airport and provide travelers with a pleasant experience.
Experience
0 - 1 Years
No. of Openings
49
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
kolkata