We are looking for dedicated Airport Ground Staff to join our team in Varanasi, India. This is a full-time position ideal for candidates with 0 to 6 years of experience and requires at least a 12th-grade education.
Key Responsibilities:
1. **Passenger Assistance**: Welcome passengers at the airport, help them with check-in procedures, and provide information about flight schedules and airport facilities.
2. **Baggage Handling**: Ensure that all luggage is loaded and unloaded safely from aircraft, assisting passengers with their bags and managing lost baggage claims when necessary.
3. **Safety Checks**: Conduct safety checks and ensure that all procedures comply with airport regulations. This helps maintain a safe and secure environment for all travelers.
4. **Coordination with Airlines**: Act as a liaison between passengers and airlines. Address any flight-related queries and assist in resolving issues related to ticketing or boarding.
5. **Communication**: Keep passengers informed about updates or changes to their flight statuses. Using clear communication allows for a smooth travel experience.
Required Skills and Expectations:
Candidates should have strong communication skills and the ability to work well in a team. A customer-friendly attitude is essential, as you will interact with diverse passengers throughout your shift. Time management is crucial, as various tasks need to be completed within specific timelines. The role also requires physical stamina due to the lifting of luggage and standing for prolonged periods. A willingness to learn and adapt in a fast-paced environment is highly valued.