Job Description

As an Airport Ground Staff member based in Raipur, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. This position is suitable for candidates with 0 to 6 years of experience and requires at least a 12th-grade education.

**Key Responsibilities:**

- **Passenger Assistance**: Help passengers with check-in processes, baggage handling, and providing flight information to ensure a pleasant travel experience.

- **Baggage Handling**: Safely manage the loading and unloading of luggage from aircraft, confirming that all items are accounted for and handled with care.

- **Check-in Support**: Operate check-in counters, issue boarding passes, and verify passenger documents, ensuring that each traveler has the necessary information for their flight.

- **Customer Service**: Address passenger inquiries and resolve issues or complaints effectively, maintaining a positive and professional demeanor throughout.

- **Coordination**: Work closely with airline staff, security personnel, and ground crew to ensure efficient flight operations and timely departures.

**Required Skills and Expectations:**

- Strong communication skills to interact effectively with passengers and colleagues.

- Basic knowledge of airline procedures and airport operations, though training will be provided for new employees.

- Ability to work in a fast-paced environment, managing multiple tasks while remaining calm and organized.

- Teamwork skills, as collaboration with various departments is vital for smooth operations.

- Flexibility to work different shifts, including nights, weekends, and holidays, as airport operations run around the clock.
  • Experience

    0 - 6 Years

  • No. of Openings

    400

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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