Job Description

We are seeking dedicated Airport Ground Staff to join our team in Jodhpur. This role is ideal for individuals at the start of their career or those looking to gain experience in the aviation industry. You will be the first point of contact for passengers at the airport, ensuring a smooth travel experience.

Key Responsibilities:

1. Passenger Assistance: Provide assistance to passengers with check-in procedures, baggage handling, and boarding processes, ensuring their journey is comfortable and efficient.

2. Ticketing: Help passengers with ticketing queries, including flight schedules, delays, and cancellations, while delivering excellent customer service.

3. Baggage Handling: Safely manage and track luggage, ensuring it reaches the correct destination on time.

4. Safety and Security: Adhere to all safety and security protocols, offering support during emergency situations and maintaining a secure environment.

5. Coordination with Airlines: Collaborate with airlines to resolve any passenger-related issues, working as a team to ensure effective communication and problem-solving.

Required Skills and Expectations:

Candidates must have at least a 12th-grade education and are encouraged to possess strong communication skills in English and Hindi. Good interpersonal skills are essential for interacting with passengers and colleagues. A positive attitude and a commitment to teamwork are crucial. Applicants should be adaptable and willing to work in a fast-paced environment with varying hours, including weekends and holidays.
  • Experience

    0 - 6 Years

  • No. of Openings

    400

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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