Job Description

We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.

As an Airport Customer Service Associate, your primary responsibilities will include:

- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.

- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.

- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.

- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.

- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.

To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
  • Experience

    0 - 1 Years

  • No. of Openings

    19

  • Education

    12th Pass

  • Role

    Airport Customer Service Associate

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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